Welcome to Mantronic Customer Service

*****Do not submit RMA on-line if the product is physically damaged. Please contact Mantronic customer service department immediately for all physical damage cases.

Email Notification will be sent for RMA issued. Please contact Mantronic Customer Service to check RMA issue status when email notification has not been received within 24 hours.

Shipping Instructions:

ONCE YOU OBTAIN AN RMA NUMBER , PRODUCTS MUST BE RETURNED WITHIN 10 WORKING DAYS. AFTER 10 WORKING DAYS THE RMA WILL BE CANCELLED AND YOU MUST OBTAIN A NEW RMA NUMBER. ALL RMA NUMBERS PROVIDED MUST BE CLEARLY PRINTED OR LABELED ON THE OUTSIDE OF EACH CARTON YOU ARE RETURNING. PROPERLY PACKAGE ALL RETURNS WITH EQUAL TO, OR BETTER THAN ORIGINAL PACKAGING TO PREVENT DAMAGE DURING SHIPPING. IMPROPER PACKAGING MAY RESULT IN PHYSICAL DAMAGE AND WILL VOID WARRANTY. UNAUTHORIZED RETURNS WILL BE REFUSED.